Why should you sign up to Prestige Tuition?

At Prestige Tuition, we provide students with structured classes that include detailed lesson notes and homework tasks tailored to maximise learning. We are one of only few tutoring companies in the region that offer students the opportunity to partake in group and/or private classes, which are structured to the student’s preference.
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How do we track our students progress?​

At Prestige Tuition, we prioritise our students and their educational progress. Our dedicated staff closely monitor students in class and by marking weekly homework tasks. The objective of this is to identify and address any difficulties that students may be facing with learning outcomes. At the completion of each learning topic, students have the opportunity to undergo examinations to test their knowledge. These assessment tasks are imperative in helping tutors critically analyse students’ strengths and weaknesses. All results are accessible to parents via Teachworks. 

How does your payment structure work? 

Payments must be paid prior to the tutoring lesson, within 20 days of the invoice date. Group classes are billed in 10 week increments while private classes are billed every 5 weeks. Our in-house classes are billed every 3 weeks. We use the Teachworks online management system that allows parents/student to directly access invoices, pay fees and also create a log-in to track past or upcoming lessons. Invoices are emailed and reminders are set up to ensure that no payments are forgotten. Any late payments incur a 5% fee. 

Is there a trial class if I am thinking about signing up? ​

We offer a no-obligations first lesson, which means if you don’t like the class, you don’t pay! This excludes private tuition and in-house classes.

If I refer a friend, do I receive a discount? ​

If you refer a friend to join one of our classes, you will receive 10% off your next bill. This excludes private tuition and in-house classes. 

If I do more than one subject, do I receive a discount? ​

Our current rate for a single subject is $22.50/hr. If you join classes for more than one subject, you only need to pay $20/hr rate per subject, hence giving you a 10% discount of your bill. This excludes private tuition and in-house classes. 

Do you offer in-house tuition? 

Yes, we offer in-house tuition. Please view the in-house tuition page above.

What is your homework policy? ​

Our homework tasks are diligently created to provide students with an extensive range of questions to solidify their knowledge and challenge their understanding. We expect students to complete all homework tasks that are assigned to them in their weekly classes, as this paramount in helping students reach their full potential. Our key goal is to assist and enable our students’ academic success in school, and thus we do understand that students receive other school assessments and that these take priority. If a student has received an assessment task from school, they should inform their tutor so that any delay in completing Prestige homework is understood. Any issues with homework are logged onto the Teachworks system weekly as the class roll is marked. Any irregular patterns of homework difficulties or a continual lack of submission is informed to parents as soon as possible. ​

What does your class involve and is it a small group? ​

Our classes consist of groups from 3-10 students. We cap classes at a maximum of 10 students so that can maximise our focus and attention to each student. 

If I find my child is finding it hard to cope in a class, what are our options? ​

Occasionally a student may find that a group class is not suitable for them. In these circumstances, contrary to other tutoring agencies, we are able to transfer the student to a private tuition class where they are the sole focus of the tutor. Such classes give students the opportunity to learn and grow at their own pace, within an encouraging and supportive environment.  

If my student is absent, what is the policy around absences? 

Student attendances are a key component to the smooth operation of yearly class schedules. No refunds are issued for absences unless a doctor’s certificate or evidence of travel/school event is provided to administrations. Under such circumstances, these are to be sent via email ([email protected]) and prior notice is greatly appreciated. 

Are there classes during the school holidays or public holidays?

To allow students to get ahead in their coursework, we are open throughout all school holidays.
However, we are closed for the following periods:
-        Easter Long Weekend
-        Public Holidays (only Mon/Fri - we are open all weekends)
-        Christmas (from 20/12/2018 to 9/01/2019). We reopen on 10/01/2019. 

If there is a class but it does not match my times, what are my options?

We work to the best of our ability to organise classes that accommodate all students. Due to the difficulty of this process, sometimes a class will not conveniently fit in to a certain student’s schedule. For such circumstances, we can still assist you with a 1-on-1 private tuition class at the time of your choosing. Or, if you have friends interested in creating a class with times to your liking, we can also cater to this.  

If my child has a break between classes or I’m late to pick them, what can I do? 

A quiet study area is located at the Reception of the centre to allow students to study or catch up with any outstanding tasks while they have a break. As we are located in the Liverpool CBD, students also have close access to nearby food options or Liverpool Library in their spare time. 

What is Teachworks?

​Teachworks is our online administration platform that is used amongst our tutors, administrations and students/families. This is used internally within the center to mark rolls, issue invoices, credits, scheduling of classes, etc. We encourage our parents/students to use this as well with their designated log-in to access their profile. By doing so, you will benefit in being able to see all your enrolment details, class schedule, access to billing and invoices, tracking your child’s progress and their schedule of classes in an interactive format.
 
Log-in/Create your account via the Teachworks section on our homepage - www.prestigetuition.com.au.

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